Frequently Asked Questions


Do you offer services for both household and business customers?

Are moving trucks available at your storage facilities?

Can I buy boxes and other packing products directly from a storage facility?

What does “on-site manager” mean?

Are moving carts available?

Do you have video cameras?

Can anybody drive onto each property or is a PIN number required?

What is climate control?

What is a roll-up door?

Will I receive a lock when I rent a storage unit?

Do you offer RV, boat, car and motorcycle parking?

What is a storage unit with drive-up access?

What’s the difference between office hours and gate hours?

How far in advance can I book a reservation?

What is the difference between an indoor storage unit and an outdoor storage unit?

What kind of security do you have?

What are your payment terms? Do you accept credit cards or online bill payments?