Staff was friendly and helpful, got our unit and made time for us to come and see it first.
So happy to talk and work with Robert and Michelle. Both very helpful and I was able to store my new kitchen cabinets with them while I await a remodel. Everything done with ease and no hassle. Thanks!!!
I recently had the pleasure of utilizing the storage services at Security Pro Self Storage, and I must say, it exceeded my expectations in every aspect. From the moment I walked in, I was greeted by a friendly and knowledgeable team of Robert and Michelle who guided me through the process with ease.
One of the standout features of this facility is its commitment to customer service. Robert and Michelle went above and beyond to ensure that my storage needs were met, answering all my questions and addressing any concerns promptly. Their willingness to accommodate personal deliveries was especially convenient for me, saving me time and hassle.
Security is clearly a top priority at Security Pro Self Storage. The facility boasts state-of-the-art digital video cameras and individually alarmed doors, providing peace of mind knowing that my belongings are safe and secure. Additionally, the well-lit premises add an extra layer of security, making me feel comfortable accessing my unit at any time, day or night.
Another notable feature is the temperature-controlled environment, which helps protect sensitive items from extreme temperatures and humidity. Knowing that my belongings are stored in a controlled climate gives me added confidence in the facility’s ability to preserve my valuables.
Overall, I highly recommend Security Pro Self Storage
to anyone in need of storage solutions. With its exceptional customer service, top-notch security features, and convenient amenities like personal delivery acceptance, it truly stands out as a premier storage facility.
We love Security Pro Storage. They provide the most convenient location in downtown Salt Lake City. The manager Robert is a great person. The units are clean and everything is top notch. We love storing items here. They offer safe and secure indoor storage.
This place is at a great location, fantastic customer service when I signed up. They helped me a lot move in. BUT, when I moved out, there were mice in my storage unit. And apparently it’s a problem they’ve been dealing with for a long time. They told me the insurance company can give me up to $500 for the problem. But that barely covers the bed mattress I had to dispose of. I had a box of shoes I now have to throw away. I’m so upset. They won’t help me. DO NOT COME HERE
Robert was exceedingly kind and helpful, did a great job all around. This is what service is supposed to look like! Thank You!
Besides the high prices for indoor storage (some of the more expensive for larger units) this is pretty much an apartment complex for the homeless. You can walk through at almost any time to half naked people getting ready for the day with their belongings across the aisle….rushing to get into the building before it locks down at 7 PM. I do not recommend this place to anyone.
Great Customer Service and friendly.
She explained everything well and was helpful and informative. Such nice service !
Convenient location and well run facility. Climate control is regulated nicely. Robert is friendly and helpful with accounting and operation related issues.
The interior hallways look clean and smell clean. No indication of loitering or solicitation. Office staff has always been helpful with account-related issues. Ample dock space and carts. I feel my belongings are safe.
We LOVE Security Pro Storage in Salt Lake City. We are from NC and needed a unit to get our business going in the SLC area and we were lucky enough to find Security Pro. I chose them over other storage companies in the area because Robert the manager was so helpful over the phone and was able to accommodate all of our needs and then some!! Once we arrived in SLC, we noticed how convenient the location is. Right off the highway! The area is nice with great views. The office and our unit were squeaky clean. Access is very secure. Robert is a very nice guy, really helpful and professional with a great sense of humor as well. Overall it was a pleasure to spend time there setting everything up. If you are an out of stater like myself, he is very knowledgeable of the state and gave us some tips on cool areas to visit. I highly recommend this location to anyone & if it weren’t for Robert, we would have ended up somewhere else and probably not as happy as we are now!!
Thank you for everything security pro!!! It is a pleasure doing business! Thanks for helping us get our business going in Utah
Innerspacism / Olivia Henrie
Great customer service. Went to buy some boxes and system was being slow so they just let me have them. So awesome and kind! Will work with them again.
Robert made this entire process a pleasure! The facility is well located, is clean, and has good lighting. The building could benefit from more parking/loading areas, but given its location that isn’t practical.
Staff was always ready to help out and give a hand. Robert at the front desk was able to accommodate very well. Thanks guys
Robert in the front office was so helpful and nice. I feel very safe leaving my things in this storage facility.
Cassandra Taylor-Erickson
The manager is super nice, knowledgeable and friendly! Facility is clean and well maintained. Best self storage I’ve used!
Thank you for such a great customer service. The place is very clean and it was a nice and easy to rent the unit. Thank you
The staff, specifically Robert are extremely helpful and kind. Great storage units and very secure. I never had to worry about my unit being broken into. Highly recommend!
They were willing to extended a discount sale when we first started. When we moved out, there was some initial frustration (10 days notice is required…) but the manager (Robert, I believe) worked it out and took care of us. The facility is clean, with layers of security. We kept a raft in storage there (which can be sensitive to temperatures) and it was a great location for it.
friendly workers and well kept storage units
Every employee works to make your life and experience easier.
I just moved and I underestimated how much stuff I had. Well I found a storage not to far and it worked out
Clean secure place for storage and helpful staff.
Great management! Beautiful Space!
Great experience! Assistant manager was phenomenal and getting everything set up and taken care of!
The best of storage’s downtown. The prices can’t be beat with all of the amenities. They provide a controlled climate, mail boxes, packing supplies, truck rentals, and top notch security.
Facility is great- clean and easy to get to my storage unit. The staff was what made it 5star for me. He was great with the paperwork, and helped retrieve the cart and even propped the door into the facility open for us. May seem like small things, but after having moved everything and traveled 600 miles that day I appreciated every little thing!
I have been so very pleased with my experience. The location, the building and especially the staff are all wonderful. Do glad I switched from my other storage unit to Security Pro.
Thank you
Very nice brand new storage. Clean and well run. The manager is a good dude
Really like the attendant, last name Clelland – awesome dude! Your facility is clean and modern, and I\’ll admit that it tickles my ego when it says welcome Jorell on the sign in keypad ðŸ˜
This place is huge and it\’s all in side so I think my stuff is going to stay cleaner what\’s even better is with winter coming will be warm I won\’t have to be freezing when I getting stuff in and out of my storage even the parking is covered
I rented a uhaul here and it was a far better experience than doing so from a typical uhaul location.
I rented a uhaul here and it was a far better experience than doing so from a typical uhaul location.
Friendly staff is willing to work with you. It\’s a very nice facility especially for the prices. I\’ve been with them 5 years and can\’t recommend them enough.
Friendly staff is willing to work with you. It\’s a very nice facility especially for the prices. I\’ve been with them 5 years and can\’t recommend them enough.
The staff has always been fantastic! I\’ve been here since August 2013 and the staff is part of the reason I continue to stay! Robert is the person I deal with now and I can\’t thank him enough for all the help he had given me! The other reason I like it here besides the air conditioning and heating during the year is that I have never encountered any sorts of critters. Being that I hold my most cherished memories in here it is very important that there are no bugs or anything else and there never has been. So I thank the storage unit for making sure there clean! I would recommend and have recommended these units to others!
The staff has always been fantastic! I\’ve been here since August 2013 and the staff is part of the reason I continue to stay! Robert is the person I deal with now and I can\’t thank him enough for all the help he had given me! The other reason I like it here besides the air conditioning and heating during the year is that I have never encountered any sorts of critters. Being that I hold my most cherished memories in here it is very important that there are no bugs or anything else and there never has been. So I thank the storage unit for making sure there clean! I would recommend and have recommended these units to others!
I am updating and changing my review.
Robert was so kind and helpful and has been since when I first signed up for a storage unit and made my experience…
New, clean, Friendly. They had the best rates for my indoor storage for my business.
New, clean, Friendly. They had the best rates for my indoor storage for my business.