Very quick response time to online inquiry, and flexible about move in date. Really helpful manager with good directions on gate use and where my unit is. Exactly what I needed for storage for my small business!
I reserved on the phone. Josh was extremely helpful, thorough and very professional.
Love the location and the 24/7 access. Great staff too.
I had a positive, professional & thorough experience getting a unit. Eve was a pleasure to work with. She accommodated all my needs.
Ann was great to work with at the front desk. The whole complex is clean and in good repair. I would definitely recommend this storage to anyone
PRICE. GREAT!
I have been with Got Storage for a year and just renewed my contract. Kirsten was wonderful and she has patience and answers all questions. Josh was also wonderful and helpful. They are good about working with price to match competitors and are very fair. Nothing but positive experiences here!
Leslie
Great prices and Awesome Management! Loving it so far. Open 24 hrs a day too. Thank You guys for being Really Great in prices.
Excellent, helpful staff. Second time we’ve used GOT storage and so far we are happy with them.
Rep was thorough and very helpful. A credit to your establishment. Plus the 1.2 off for 3 months was great.
I’m not sure if new ownership or what but I’m now being charged a “secure lease” fee. What should be $57 is being $94.15. What is a secure lease charge and why am I being charge twice for it? I’ll admit I owe the late fee but still they haven’t returned my call to explain these extra charges.
Cannot get ahold of them through phone or email. Was supposed to process my payment last week on the 31st before the new month started and didnt. Am getting texts and emails about my stuff going to auction. This isnt fair as this was their error not mine.
Great communication, great pricing and easy move in experience! I wasn’t moving in until after business hours and they still had my complimentary lock left inside the unit for me!
We have had our stuff stored here for years and its been great. They have worked with us to keep up on payments and so we don`t have our stuff auctioned out!!! Thanks for providing us with friendly, understanding staff, its been hard for a few years money wise and we’re glad we haven`t lost our stuff!!! We will get better and eventually condense our storage to a smaller, cheaper space. We are glad we have this option, and a great staff to help us!! Great company
Got Storage in Layton is the only place in Layton to get top-quality care at a VERY reasonable price. Nice, clean facility! Excellent security measures! Best of all, the staff is always willing to do whatever they can to assist renters in making things as carefree and convenient as possible. There are several storage sites popping up in close proximity to Got Storage, but I think it’s very unlikely that they’ll be able to offer all the amenities and security that Got Storage provides.
I will probably ALWAYS need a storage unit, and in this case, I just moved my belongings to another unit. No sense even checking prices at neighboring facilities. They won’t have what Got Storage offers. Thank you!
So far, so good. Reasonable rates, clean property, friendly staff.
The facilities are great. The previous management was less than professional. I am hopeful the new management can successful straighten out my particular situation. Mysteriously they had moved me out virtually, on paper. I had to move me back in. All my items were still in the unit. Yay!! I had over paid (insurance issue) for 10 months and hope to recoup the full amount. Though it is not a tremendous amount, I would hope owners would like to keep a good and legal reputation and credit me the full amount.
Just reaised their prices, gave us reason to get rid of everything in storage. We no longer have our stuff in Got storage. Nice employees. I wouldn’t store pillows, cusions, couches or beds…we had evidence of mouse droppings in our storage.
The people are super friendly! I would have given them 5 stars but there was a mix up on the storage unit #. The guy booked me into 401 but when I went to put my boxes in it it was locked. I drove down to the office and a lady was working at the time and she said she would have to move me into 402. So I began putting my boxes in 402. After I left, the lady called me and left a voicemail. She said that I needed to be put in 400. I went to 400 and the storage unit was filthy with debris, dirt, metal screws and other random metal parts. This storage unit had apparently housed an ATV because there wereand oil spills and tire Mark’s from an ATV. I decided not to move from 402 because of 400’s condition.
We have been very satisfied with the overall experience at Got Storage. Sophie has been diligent in making sure our needs are met when we call or come in, and it is greatly appreciated. The units are easily accessed from Antelope or from the back entrance, have wide lanes that can easily handle a 27 foot trailer and truck, and the ability to rent a moving van there made for a great package!
One constructive criticism, though, is that the gutter downspout was right next to the unit door, and when it rained this winter, the water would freeze the door to the ground, requiring us to chisel the ice out to open it. Not sure how to remedy this, but just fyi…
M
I have rented several storage units and Got Storage by far out ranks the others..
Got Storage allows you to do it online or in person and the whole process is seamless they have everything you need available, and they are extremely friendly and go above and beyond
I would recommend this place to anyone, PLUS their prices are totally awesome.. Go To Got Storage and ask for Adrain…
Sophie is so great. She is always friendly and happy. If I could, I would recruit her for my job
The lady was super nice and polite gave me and the wife a very good deal. I recommend this place all day…
Manager and staff very friendly and helpful. Unit was clean. Also, rented a moving truck and process was smooth. Very professional.
Just got my unit. The lady i dealt with very friendly and helpful.
The only problem is with my gate code
They were short staffed the day I picked up a truck and the manager working went above and beyond to make sure everyone got what they needed and she was very friendly and helpful, definitely will be going back for my trucks from there now on. Great customer service skills
Manager Sophie was incredibly kind and helpful , did not give up despite all the technical difficulties she remained dedicated to helping us get our transaction a truck rental on the road she was extremely professional and remained down to earth and patient as we had worked through our inadvertently placed roadblocks she is a wonderful person and deserve inert respect for her dedication to her clients and the company. Sophie rock’s!
Very good service. I used Got Storage! for my business storage when I was still in the early stages of my business, and it was great. The keypad for the automatic gate makes access much nicer and the 24-hour access is also a huge bonus when you’re needing access to supplies at different hours of the day and night. It’s well lit and their are security cameras throughout the complex, so I always felt my inventory was safe.
Good units and prices with friendly and helpful staff. Very knowledgeable and answered all my questions.
The ver nice lady that helped me with my rental was very professional kind and courteous she did it better the most Thank you very much
I have been utilizing storage units at “Got Storage†in Layton, Ut. for 2 1/2 Years now. Their customer service is professional but yet very genuinely personable. They will do whatever they can within their legal means of helping the customer meet their needs for storage. The units are well maintained and kept clean. The security of the Storsge units and of the storage property are well covered. I have been very satisfied with doing business with them and highly recommend them to anyone in need of a storage unit.
This place was quick clean and convenient I hate using storage but this place made it easy I would definitely recommend going here and talk to Allison she was great
Top notch facility and staff. I was very pleased with the service and rates. I had a pleasant experience renting.
Very friendly service!
Clean units.
24/7 access into gate with your code.
Convenient location.
Competitive pricing.
Good facility with easy access. However, the prices have been going up over the last few years since Total Storage Solutions purchased the facility.
Good units with friendly and helpful staff for typical price in the area.
Just dropped off a truck and trailer but they stayed open a few minutes late so that we could do so. Very accommodating and much appreciated
Got Storage has the best, most knowledgeable staff in the storage unit business. They are courteous, take the time necessary to help you with whatever questions, problems, etc. you have, and make sure you are satisfied to the best of their ability before you leave. The office staff is also easy to get ahold of and there is even an after hours answering service so you can be assured to get in touch with someone whenever you need to. Got Storage has video surveillance that is not only top of the line, but is kept up to date and in great working condition. They are the only storage facility in the area that I feel comfortable leaving my belongings at because I know that if something were to happen, Got Storage would do everything in their power to make sure that my things were recovered. Plus with the added convenience of my own personal gate code I am able to access my unit 24 /7 so no matter what may come up in my personal life, I know I don\’t have to work my schedule around my storage unit\’s hours. Got Storage has my busy life in mind and has done everything they can do to help make at least one thing in my life easier to deal with, including a variety of ways to pay my bill making even my banking and bill paying a little less stressful. The best in the business, bar none!
Good prices, very nice people, they will treat you good.
My husband and I dropped off our rented Penske truck here and rented a unit. The girl working in the office was very helpful in getting things setup. They…
